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"Hotel centrico y sencillo" |
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User Rating: 3.6 |
| | Reviewer: Pilar S. of Alcala de Henares, Spain |
| Reviewed: September 7, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: July 2010 Type: Family |
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Comments (English):
Habitaciones familiares muy pequeñas, pero limpias. El trato del personal es bueno, son amables y te ofrecen informacion de la ciudad. Los desayunos son adecuados, aunque poco variados.
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"Good value for money" |
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User Rating: 3.9 |
| | Reviewer: Francesca C. of Italy, Italy |
| Reviewed: August 30, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: August 2010 Type: Couple |
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Comments (English):
Nice little hotel close to Victoria Station.
We got an en-suite double room, it was small but fine, even if we're not used to have the shower in the same room as the bed. The moquette everywhere makes it difficult to keep rooms clean, but it looked fine for cleaness as well. Very tiny common spaces, and the rooms' doors don't really get closed by the key.
The staff was very kind and helpful, and we could leave our luggage there both on arrival and leaving, as we arrived earlier than the check-in and later than the check-out.
Breakfast was good, both sweet and savoury options avalable, but the breakfast room is small so you have to be there early to find a table.
Anyway, I think it's the cheapest solution to stay in central London in a clean and safe place.
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"Excellent location right in the center of London!" |
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User Rating: 3.4 |
| | Reviewer: Marlene G. of Trieste, Italy |
| Reviewed: August 29, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: August 2010 Type: Family |
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Comments (English):
Warm welcome, and friendly staff. Good breakfast, though I missed the English breakfast. Clean hotel, but small rooms. Excellent location, right in the center of London, just a 7mn walk away from Victoria Station. Lively area even late at night for those who love London by night...Supermarket and many take ways at walking distance (5mn( You will like it if you don-t care about space.
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"Perfect for citytours! Simple but nice hotel!" |
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User Rating: 4.2 |
| | Reviewer: F F. of Obb., Germany |
| Reviewed: August 22, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: August 2010 Type: Youth/Student |
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Comments (English):
We book a twin room with own bath for a few day trip.
Clean rooms (sometimes it smells in our bathroom like terribble, don´t know why), evrything was working (hot/cold water; toilett flash; TV)
Brakefast was simple, kinda european, but ok. Nice service!
But the best: you can walk in less than 30 min to the most attractions (westminster,big ben, traffalger, parliament,...) shopping possibilities and restaurants. There were also lot of stuff like maps, advertising folders, and so on in the hotel available.
So the hotel is commend for people, who don´t expect high standard, more using the hotel for a good place to sleep.
We had a nice time in London! :)
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"Great little place." |
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User Rating: 4.9 |
| | Reviewer: Sian W. of West Mids, United Kingdom |
| Reviewed: August 18, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: August 2010 Type: Family |
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Comments (English):
Everything we needed basically. A nice, tidy, clean room with everything we needed. The whole place is tiny but it is plenty big enough as long as you don't plan to sit in your hotel room all day. Short distance away from Victoria station which is only a couple of stops away from Westminister and other places of interest. Walking distance from Buckingham Palace and St James' Park. Staff were very friendly and helpful. Would definitely stay again.
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"Very good service." |
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User Rating: 4.4 |
| | Reviewer: Valerie Y. of hong kong, Hong Kong |
| Reviewed: August 1, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: July 2010 Type: Family |
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Comments (English):
The staff were very friendly and helpful. They stored our luggage free and helped us to move them. The location is central and convenient. Highly recommended.
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"good hotel" |
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User Rating: 4.0 |
| | Reviewer: C J. of Rambouillet, France |
| Reviewed: August 1, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: June 2010 Type: Family |
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Comments (English):
Accueil très sympathiqe, quartier à la fois alme, pour bien dormir et vivant, avec des restaurants à proximité aini que des boutiques, je recommande ce bed and breakfast qui est aussi très bien situé.
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"Just Ok" |
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User Rating: 3.0 |
| | Reviewer: Kristina R. of Lansing, MI, United States |
| Reviewed: July 24, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: July 2010 Type: Single |
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Comments (English):
The location of the hotel was pretty nice, close to Victoria Coach and Train Stations, which was convenient for me. The outside of the hotel was charming and inviting. Other than that, I was not impressed. To be fair, it's the only time I've stayed in a hotel in London so I've got nothing to compare it with. But my experience was not a good one. The bed was rock hard, and the walls were paper thin. I slept hardly at all as other guests ran up and down the stairs and slammed doors at all hours, and I tossed and turned trying to find a comfortable way to sleep. My room did come with a shower, sink, and toilet, which was nice. I was suprised to find, however, that when the ad said ironing board and hair dryer as well, you had to request them from the desk; they are not in the room. The one, small towel I got (no washcloth even) was also disappointing. Overall, it was just ok.
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"Review of Surtees in London England" |
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User Rating: 4.5 |
| | Reviewer: Warren J. of Memphis, United States |
| Reviewed: July 14, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: July 2010 Type: Family |
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Comments (English):
The staff Fahid,Kareem and the lady who helped at breakfast were fantastic! They coudn't be more accommodating to our goup.
The rooms were small if you have much luggage but the staff more than made up for that. If you are active and plan on seeing many sites you will not be in your room anyway.
The check in process was slow but very accommodating and was only difficult if someone was also waiting to check in but that is because there is only one person to check in.
The rooms were cleaned daily and fresh towels were provided and if you requested more they were more than happy to give them to you. The rooms were clean and the location was great and close to Victoria Station for excursions out of the city and the local tube.
We had 5 adolescents with us and they were in the family room which worked fine and my wife and I had a double room!
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"very basic, below expectations" |
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User Rating: 2.9 |
| | Reviewer: Friederike C. of Berlin, Germany |
| Reviewed: June 11, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: June 2010 Type: Family |
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Comments (English):
We booked the Surtees hotel for a weekend after looking it up on tripadvisor and also visiting the hotel's website. At the hotel, we were rather disappointed, especially compared to the standard suggested by the website. The hotel was very basic, old, somewhat provisional. Breakfast was in the basement (of the terraced house converted to the hotel facilty) in a room that doubled as a reception area -- also very basic, just toast, cereal, coffee, no real buffet (as promised). Rather strange that the put the chairs ON the breakfast tables with their legs ON the breakfast plates when they were set aside after the 1 hr breakfast slot.... Also, there was no internet access, even though promised on the website. I don't think that we will come back to this hotel!
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